Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

When responding to a water damage emergency, our first step at SERVPRO of Natick, Milford is to conduct a detailed inspection of your home or property. This inspection includes a thorough damage assessment to determine the scope and extent of the damage. Our professionals carefully assess the affected areas, including walls, floors, ceilings, and belongings, to understand the full impact of the water damage.

The purpose of this inspection is to gather essential information that will allow us to develop an appropriate plan of action. By understanding the scope of the damage, we can determine the best course of action to mitigate further damage and begin the restoration process promptly.

During the inspection, our professionals use specialized equipment to assess the moisture levels in the air and materials. This information helps us develop a drying plan tailored to your specific situation, ensuring that all affected areas are properly dried to prevent structural damage and mold growth.

At SERVPRO of Natick, Milford, we understand the urgency of water damage emergencies. Our thorough inspection process allows us to respond quickly and effectively, minimizing the impact of the damage and restoring your home or property to its pre-damaged condition as efficiently as possible.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction