What our Customers say...


We had water damage unexpectedly and SERVPRO did a great job in cleaning it up and drying it out. They were very responsive and was able to control the situation to prevent mold buildup.

An elderly relative had extensive water damage in his bathroom from old water pipes that had been leaking over time. The ceiling collapsed in as well. This all happened while my relative was in hospital. The SERVPRO team sent someone out right away to assess the damage, work up a plan and coordinated with the insurance company. The team was professional, courteous, and highly responsive. The work was great and they cleanup up everything when they were done. As the commercial says, "like it never even happened."

Thanks for the quick response on a Saturday night from Julio. The SERVPRO team was out quickly to assist with our water loss.

Exceptional service. Very happy with the results. Thank you to the entire production team. And thank you to Tom for keeping us updated on the progress. 10 out of 10 service.

Glad to have had such a reliable restoration company to restore my office space after mold was found in our vents after a water leak. They were professional and a pleasure to work with , Brian was very professional and efficient.

Our office building suffered major water damage to multiple floors.  My team and I were in fear of extended interruption to our business. We contacted the team at SERVPRO of Natick/Milford and they came to the scene immediately, working efficiently to get us back to operating at regular hours. A great job all around.

We had a puff back when our oil furnace exhaust collapsed leaving a fine layer of black soot covering the interior of our home...there were even black flames of soot inside the dryer that had come through the back exhaust. The mess was everywhere. We can't thank everyone at SERVPRO of Natick/Milford. The house has never been this clean! Thank you! 

Our hotel had a major second floor bathroom flood that rained down into the first floor. The SERVPRO of Natick/Milford team came to clean up and gut the bathroom. The entire team was professional and efficient. They treated our staff and our guests with respect and I was amazed at how clean they left the work area. They kept us informed of the process at the end of each day and answered any questions we had. The whole team worked incredibly hard and were so friendly. As stressful as the whole ordeal was, everyone from SERVPRO of Natick/Milford helped alleviate some of that stress and I felt extremely confident that they did a very thorough job. I can not say enough of how happy we were to have their help!

When a storm came through just as shingles were being removed from my roof, I had significant water damage to 4 rooms in my house. My insurance agent suggested calling SERVPRO, and I was so glad I did. They came the next day to look at the scope of the damage and then started the following Monday. Given the pandemic, all the workers wore face masks, and their work was not easy...it was hot and cramped getting wet insulation out of the attic. At the end of each day, they cleaned up after themselves. They were courteous and hard working, and the quality of the work was great. I highly recommend SERVPRO of Natick/Milford!

From the first phone call with SERVPRO Natick/Milford, I knew I didn’t have to worry about my flooded basement. The SERVPRO Team came out to my home immediately and cleaned up the water damage, set up fans to reduce the chance of mold and put my mind at ease. Insurance concerns were also handled by their office. Best call you can make when you’re in a crisis situation!

SERVPRO of Natick and Milford is the best restoration and storm damage repair company in the area. They're the only local restoration that we will ever call. Thank you!

They are a great company and are always on time. They were prompt with responses and always replied quickly. I am happy to have them for restoration services.

Great people, Nelson Jr did a great job. Thanks guys

I used Tom and his team for clean-up at my hotel from water damage. They were detailed, reliable, and fast. I would use them again and recommend them for any business that needs to keep costs down and get back up and running quickly to start generating more revenue.

We had water intrusion in several of our rental units due to the snow and ice. Tom was very helpful with getting the work set up. The crew was amazing. They were great to work with: quick, efficient, and thorough.

We recently had a house fire and my wife and I were devastated. Tom and his entire team quickly put our minds at ease. They were professional, respectful, and meticulous throughout the entire process. I work in the customer service industry and have very high standards. Tom and his team went above and beyond. It was so comforting to have such peace of mind during such an awful time.

We cannot thank you enough! I highly recommend SERVPRO.

Thank you to the team at SERVPRO of Natick/Milford for remediating mold from our rental property. Everyone was courteous and knowledgeable about the process and the time required to fix the problem. I was kept informed as the project progressed. The project was completed on time and within budget. Thank you very much!

The roof of our restaurant leaked causing significant water damage in our dinning area. SERVPRO of Natick/Milford responded quickly. They cleaned up the mess and were able to save our carpeting. We can not thank them enough!  

Just wanted to let you know how grateful and impressed I was with your [Disaster Remediation Team's] professionalism and the incredible job you did for us during our recent issues with Ice Dams. Your response was fast and job the team did was thorough, without going beyond what was necessary. You'll be my first call the next time we have an issue.

After a recent storm my basement flooded and caused a great deal of mess. I tried calling several places without even getting someone to respond. I called SERVPRO [Natick/Milford] and they had someone out that day, then had a team in the next day cleaning up! Fantastic job, and very nice people to deal with. The entire staff made a nasty situation better for me. Thank you!

When a storm came through just as shingles were being removed from my roof, I had significant water damage to 4 rooms in my house. My insurance agent suggested calling SERVPRO, and I was so glad I did. They came the next day to look at the scope of the damage and then started the following Monday. Given the pandemic, all the workers wore face masks, and their work was not easy...it was hot and cramped getting wet insulation out of the attic. At the end of each day, they cleaned up after themselves. They were courteous and hard working, and the quality of the work was great. I highly recommend SERVPRO [of Natick/Milford] and would certainly use them again though I hope that I don't have to!

SERVPRO [of Natick/Milford] is the most superior company I have ever dealt with.  The crew were hard working, kind & courteous to me and my family. I was so impressed with how the entire crew worked with each other and helped each other out. They worked fast, paid attention to every detail and did just an incredibly great job cleaning up after our kitchen fire. It feels like a brand new kitchen. Thank you!

We had a puff back when our oil furnace exhaust failed leaving a fine layer of black soot all over the interior of our home. It was everywhere... every crack and crevice. We cannot thank everyone at SERVPRO of Natick/Milford. They truly made it "Like it never even happened." The house has never been this clean and it will never be this clean again! Thanks again! 

We recently flooded multiple rooms in our home. The team from SERVPRO of Natick/Milford arrived in less than a couple of hours from our call. I can't say enough good things about them! Not only was each of them knowledgeable and efficient, but they were also professional and very courteous. As we have never had a flood before, they helped us understand the damage. SERVPRO of Natick/Milford was able to resolve the water damage very quickly! I highly recommend their services.

Our family was very relieved to have the help of SERVPRO of Natick/Milford this past week. We had a small fire scare. It got slightly out of hand and ended up damaging a portion of our new kitchen. The team came to our house quickly and was able to restore our walls and cabinets and salvage most of our belongings. Fantastic job!

Very happy with the performance of this team.  Multiple floors in the apartment complex I manage experienced major damage from a broken sprinkler head.  The crew from SERVPRO of Natick/Milford worked around the clock so our tenants could get back to normal.  They gave me daily progress updates which I found extremely helpful. I was very impressed with their organization, performance and results.  

During a freezing cold night a pipe burst in my apartment and I had significant water damage. I called SERVPRO of Natick/Milford and they responded promptly. The crew worked throughout the night, cleaned up all of the water and placed drying equipment throughout the affected area. The SERVPRO team handled all of the insurance paperwork for me and made it truly a stress free experience!

I came home to a leak in my bathroom that had saturated the ceiling, walls and floor. I called SERVPRO of Natick/Milford. They arrived extremely quickly, assessed the situation and walked me through the entire process. They even help me by working directly with my insurance company to handle billing. The guys worked efficiently, professionally, and courteously the entire time. I highly recommend using them.

If you're in need of honest, professional, and reliable mold remediation call these guys. I had a major mold problem in an apartment rental and the crew and staff at SERVPRO of Natick/Milford were at my door within two hours to help with air scrubbers, cleaning, and problem solving. They were well trained professionals, took care not to damage my home further, cleaned up the mess, and cleaned up after themselves. I highly recommend them!

Our basement flooded with over 17 inches of water. Not knowing who to turn to we reached out to SERVPRO Natick/Milford. I spoke with the owner and he assured me that they would take care of everything. That same day his team was at my house pumping out the water. After 6 hours there was still an inch left and they did not stop until all the standing water was removed, which was well after 10pm. I am so glad I called them! 

This winter we had a puff back from our boiler.  There was smoke damage through out our whole house.  SERVPRO of Natick/Milford came out and wiped everything down.  Their crew was patient with us and, most importantly, they did an amazing job.  

We had the unfortunate experience of a home fire. SERVPRO of Natick/Milford showed up and boarded up the house to protect what was left of our belongings. They coordinated everything with the insurance company for us and took great care in restoring our contents.

My ground-floor apartment recently suffered massive water damage, many inches of water in my living room. Thankfully SERVPRO of Natick/Milford was able to help and they arrived very soon after I called. The team was extremely friendly and reliable upon arriving to my property. They worked hard to dry and clean my floors and walls, leaving no damage behind. Great work!

I thought our office space would be unable to operate for a decent amount of time after our water damage incident.  We needed a major dehumidification process throughout the floor. SERVPRO of Natick/Milford was able to come and resolve the issue far quicker than we expected. Very good job and thank you again!

Great Team at SERVPRO! Very helpful & congenial. Extremely efficient, kind and re-assuring! THANKS!

Your company recently completed an extensive mold removal problem in our attic. Your team was absolutely great. The guys were completely dedicated to doing the best job they could for us. The conditions in the attic were extremely difficult, however, day after day they worked very hard to get the job done. I cannot say enough about their work ethic and how clean they left my home when they were done. I am so pleased that we chose SERVPRO of Natick/Milford!

I will gladly recommend you to anyone that asks.

They were terrific, showed up on time, efficient, and did an outstanding job. Not only were they professional but also sensitive to stress my flooded basement caused me. I highly recommend SERVPRO of Natick/Milford to anyone with water in their basement.

Great job! Everyone at SERVPRO of Natick/Milford was professional and very knowledgeable.  They were thorough and took the time to explain the entire process and set expectations.  Very impressed!